Service and Instruction Manuals

Established in 1999, we create highly detailed training, instruction and service manuals.


At PUHD we specialize in creating in-depth, accurate service and instruction manuals for consumers and service technicians. Our team of technical writers will work with you to make sure that your customers will be able to easily and properly install, operate, and maintain your products no matter how technically complex they may be.

We pride ourselves on accuracy, experience and attention to detail. We are a small Ohio based business with low overhead, capable of producing technical documents efficiently and affordably.

CONFIDENTIALITY

We understand that your industry is extremely competitive. Therefore, we treat all projects with the utmost discretion and confidentiality. Much of the work we produce concerns new product development. This means that we work with designs, images, and technologies that are still patent pending. We always respect our clients' requests for discreet handling of projects. No one outside our team will know about your product. We will be happy to work one-on-one with your department heads to ensure that your projects are kept completely private.
While our main office is located in Shaker Heights, Ohio, our troubleshooting facility is located in the Cleveland metropolitan area in an unmarked and secure location. This allows us to keep your products safe and far from those who may want to obtain the sensitive information that your staff has worked hard to develop.